In case a Guest has booked online on the website without any assistance from the Call Center, he/ she is entitled to a 1 hour FREE Cancellation policy from time of booking.
Refunds into your bank accounts usually take 5-7 working days. This does not apply to a booking where Check-in date is 7 days from the date of confirmation of booking.
After this 1hour window passes, bookings for Homes that have the Strict Cancellation Policy cannot be cancelled, rescheduled, and are non-refundable.
If the Guest has made a partial payment, he/ she is not entitled to any refund whatsoever. Cancellation for peak dates that is Christmas and New Year (24th Dec 2023 to 2nd Jan 2024) and 15 June to 30 June,Republic day (26th Jan 2024) will not be accepted.
Date changes are subject to availability and may incur additional charges or rate adjustments.
If a guest uses the “NOCANCEL” coupon while booking, all cancellation policies are overridden. The guest is not entitled to any refund and will have to pay a 100% rescheduling fee in the event of the same.