1-Hour Free Cancellation
Guests who book online directly through the website, without Call Center assistance, can cancel within 1 hour of booking for free.
Cancellation & Refund Policy
Refund Processing
Refunds are generally credited to the bank account within 5–7 working days, after deducting 2–3% internet/payment processing charges.
Bookings Within 21 Days of Check-in
The stated refund provision does not apply when the check-in date is within 21 days of booking confirmation.
Strict Cancellation Policy Bookings
Bookings under the Strict Cancellation Policy cannot be cancelled, rescheduled, or refunded.
Partial Payments
If a guest has made a partial payment, the website states that no refund is applicable.
Peak Dates
The policy states that cancellations are not accepted for specified peak periods, including Christmas/New Year and certain other dates listed on the page.
Date Changes
Subject to availability and may involve additional charges or rate adjustments.
NOCANCEL Coupon
Bookings made using the NOCANCEL coupon are completely non-refundable, and rescheduling carries a 100% rescheduling fee.
